Privacy Policy
Information Collection
We collect information directly from you, through third parties, or automatically when you use the site.
In general, we collect information as follows:
- Account and Profile Information: When you create an account on the Ultra Chic platform, we collect certain information such as your name, contact details, and any other information you provide. You will be required to create an account on the site; if you do so, the information you enter, such as your name, account name, current projects, demographic information, and any photo you upload, may be publicly visible on our site. If you believe that someone has created an account on your behalf without your authorization, please contact us at the following email address: info@chichomz.com
- Public Content: We collect and store information you post on the site, including photos, comments, reviews, projects, and personal information.
- Communication Methods: When you communicate with us (via email, through the site, or any other method), we save the record of your communication. Additionally, when you contact a professional registered on Ultra Chic using the number displayed on the professional's page on Ultra Chic, we may collect certain data. Similarly, when you provide information to a professional registered on Ultra Chic through their page on Ultra Chic, we may collect and store this information on behalf of the professional; however, the use of information you provided through the professional is subject to the professional's own policies and practices and not the Ultra Chic Privacy Policy.
- Messages: If you exchange messages through the site, and in accordance with applicable law, we may store those messages in order to process and deliver them, allow you to manage them, and check for potential violations related to the site. The Ultra Chic platform may enable you to contact third-party service and product providers directly outside the site. Any information you send to third parties via this method, including your personal email address, is not subject to the Ultra Chic Privacy Policy.
- Information Collected by the Site: We at Ultra Chic collect and store information about your use of the site (including mobile applications), such as your search queries, pages visited, and the date and time of your visit. We also collect and store information about your computer or mobile device related to your use of the site, such as browser type, type of computer or phone, browser language, IP address, mobile network, device identifier, location, and the addresses of requested and referring pages.
- Third Parties and Contacts: If you choose to link your profile on the Ultra Chic platform with any other network or service provider such as Facebook or Google, you will be asked to enable the sharing of your contact information with Ultra Chic; if you agree to this sharing to facilitate your experience, we will send you notifications so that you and your contacts can find each other on the Ultra Chic platform.
Use of Information
We may use the information we collect about you on the Ultra Chic platform for certain purposes, such as: improving the quality of the site, personalizing your experience on the site, identifying relevant content and information that we may send or display to you, providing location-based features, offering assistance and suggestions, tracking your site usage data, providing suggestions for companies and professionals who display their work and products through the site, displaying relevant ads (on our site and on third-party sites), evaluating the success of our advertising, providing customer support, communicating with you about your use of the site or any requests, allowing third parties to communicate with you through the site, answering your inquiries and responding to your requests, sending you marketing messages, backing up our systems and allowing for restoration in case of any failure, enhancing site security, completing transactions managed by you through the site or those you requested and approved, and complying with legal orders.
Additionally, we at Ultra Chic use the information we collect to better understand how users access and use our site and its services, both on an aggregate and individual basis, in order to improve it, respond to user wishes and requests, develop products offered and services provided, and for other analytical and research purposes. From time to time, we may conduct contests and promotions and use the information we collect to manage such contests, offers, and surveys, to analyze their results for use in research, and to comply with legal requirements related to these contests and offers.
Sharing Your Information
We do not rent or sell your personal contact information (such as your email address associated with your account with us) to third parties for their own marketing purposes. However, Ultra Chic may in some cases allow third parties, including users and our partners, to communicate with you through the site for marketing purposes. Furthermore, any information you share publicly through your account with us is available to third parties and other users, and we cannot control the use of your information by third parties. We may share some of your information with third parties in connection with your use of the site. These shares generally fall into the following goals and categories:
- Analysis and Usage: We may share your personal information in a form identified or collected by third parties such as advertisers, professionals, or other companies. For example, we may disclose to business owners the number of users who view their products. Professionals and companies registered on the Ultra Chic platform can access analytics and data processing platforms linked to your profile when you register with Ultra Chic (but not identified by your email or non-public personal information), which enables them to know if you have added their products or designs to your design book on specific dates.
- Third-Party Advertising Networks: We use third-party advertising companies to display ads on third-party sites, and we may work with them to display ads on our site, as well as to help us evaluate the effectiveness of our advertising in accordance with applicable law. These companies use cookies, web beacons, and tracking technologies to collect information (which does not include your name, address, email address, or phone number) about your visits to this site and other sites in order to display targeted ads to you. Please see the Third-Party Advertising section below for more information.
- Our Affiliates: We may share information about you with our affiliates or those under common management, in which case we will require them to comply with this Privacy Policy.
- Other Users: Information that you post publicly on the site (such as photos, comments, and your personal profile) will be available to other users on the Ultra Chic platform; since the information you post on the site and allow to be seen by everyone, including your photos, comments, files, and account data, will be available to everyone, you agree by posting on the site to the disclosure of materials you post to the public.
- Investigations: We may investigate and disclose information about you, as permitted by applicable law; if we believe that such investigation or disclosure is necessary to comply with legal processes and enforcement instructions, such as a search warrant, subpoena, or any other legal proceeding that may serve us, or if it is helpful in preventing, investigating, or identifying potential violations on the site, or to protect our rights, reputation, and property, or even the rights of users, affiliates, or site visitors.
Ultra Chic Messages
When you join the Ultra Chic platform by registering an account or creating a profile as part of the service, you will receive the Ultra Chic newsletter, which shows you articles, offers, and features available on the site. As permitted by law, you choose whether you want to receive messages from us via your email that might be of interest to you as a member of the Ultra Chic community; we may also ask for your consent to receive text messages from us. You can manage your email and opt to receive notifications from your account settings, but you should know that you cannot turn off the option to receive administrative and legal notifications from us. If you turn off the option to receive emails containing suggestions or information you believe might interest you, we may continue to send messages to your email regarding your account or any services you requested or received through us. However, you can turn off the option to receive text messages from us entirely, whether they are promotional, transactional, or otherwise. Additionally, by joining us, you agree to receive feedback and communications from third parties through the site, including third-party service or product providers who comment on your posts within the site. If you do not want third parties to see certain information of yours, you should not post it on your personal profile or the site.
Cookies and Other Tracking Technologies
We at the Ultra Chic platform, in addition to third parties we work with, including service providers, use cookies in connection with your use of the site and third-party sites (which are small text files that most websites visited by users store on their computers; these files contain a set of information belonging to the user of those sites, such as data related to login). We also use web beacons for similar purposes on our site and in emails sent to our customers (for example, to help us track email response rates, determine when they are viewed, and track whether those messages are forwarded). Additionally, we use Local Shared Objects (sometimes called "Flash cookies"), JavaScript, log files, and similar technologies (together with cookies and web beacons, all referred to as "cookies" in this policy) to track and analyze site usage and facilitate advertising on it and on third-party sites.
We also use cookies to collect or transmit information about you and your use of the site or third-party sites, such as your browser type, your preferred searches, data related to the ads that were displayed to you or those you clicked on, your interests on our site and other sites, and the time and date of your use. When we use cookies, it is to enhance the features and approach of the site, provide credibility and security for your transactions on the site, store your preferences, facilitate relevant ads, help us know how users interact on the site, and understand your activities after you leave the site. Our cookies may be persistent or stored for the duration of the personal usage session.
You can turn off tracking by third parties for certain advertising purposes (as mentioned previously) to help you control targeted ads by third parties who track your activities on sites. It may be possible to turn off certain cookies through device or browser settings, which may vary depending on the browser or device but are usually found in the favorites or security settings menu. However, turning off these files may affect your ability to use the site, and if you are not satisfied with the use of such cookies, please do not use this site.
- Do Not Track Signals: Please note that we do not alter our system within the site in response to browser Do Not Track requests. However, you can turn off certain specific tracking as mentioned previously in this section (for example, by disabling cookies or disabling advertising networks).
- Third-Party Analytics: We also use automated devices and applications, such as Google Analytics, to evaluate the use of our site and the services we provide; you can disable Google Analytics and review its privacy policy. We use these tools to collect non-personal information about users to help us improve our services, performance, and user experience as well. The providers of these analytics may use cookies to perform their services, and they may combine the information they collect about you on the site with other information. This Privacy Policy does not cover the third-party use of the data.
Third-Party Advertising
As previously mentioned in this Privacy Policy, we may work with third parties such as advertising networks to display ads on external sites or other media, we evaluate the success of our advertising campaigns, including Facebook, Google, and others (both Facebook and Google provide additional ways to opt-out of certain advertising activities, and maintain their own privacy policies that address their desires targeting advertising services). We may also work with third parties to display ads on our site.
Advertising network providers, advertisers, sponsors, and/or traffic measurement services may use cookies, JavaScript, web beacons (including animated images), and other tracking technologies to measure the effectiveness of their ads and customize ad content for you. This, in turn, allows us and third parties to target ads important to you based on products and services, based on your activities on our site and other sites. Third-party cookies and other technologies are subject to their own privacy policies. We may also provide third-party advertisers with information about members or allow them to collect some information through the site (such as IP address and demographic information), but we do not disclose your name, contact information, or any other personal information of yours to them.
Opting out of one or more of these companies/entities will result in disabling your subscription and not receiving content or ads that interest you, based on your activities on various sites, but this does not mean that you will not receive any ads through our site on other sites. You may continue to receive ads, for example, based on a specific site you are viewing (i.e., content-based ads). Also, if your browsers are configured to reject cookies or you delete them later, your opt-out will not be effective.
Links and Social Media Pages
Our site includes social media features, such as the Facebook "Share" button, as well as other interactive programs that operate on our site, our services, and third-party sites; we also provide certain work features (such as blogs and comments). Such features collect your IP address and the page you visit, and may set "cookies" to enable them to function properly and for other purposes. When these features are displayed on our site, they will be added by third parties and subject to their privacy policies. All your interactions on these features are subject to the privacy policy of the company providing them.
Choice and Access to Your Personal Information
As a user of the site, you have some choices about how to control your own data, including your publicly displayed profile information, communication settings, network linking, and turning off third-party tracking for certain advertising purposes. These options have been described in this Privacy Policy in the relevant sections. Furthermore, you can edit any information on your personal account that you provided when you logged in and update your profile information. Please be aware that copies of information that you updated, edited, or deleted may continue to remain for a period of time, and we may in turn retain these copies as part of our business record logs.
Security
We have implemented security safeguards to protect your personal information provided to us, both during transmission and once it is received. However, no method of transmitting information over the Internet or via mobile phone or electronic storage is 100% secure - therefore, its absolute security cannot be guaranteed. You must take certain steps to protect your account and personal information, such as choosing a strong password, keeping it private, and logging out of your account when you finish using the site.
Links to Other Sites
Our site contains links to other sites that are not controlled by us; therefore, please be aware that we are not responsible for the privacy practices of those sites. We encourage you to be cautious when you leave our site and read the privacy policies of any site you visit. This Privacy Policy applies to information collected by our site only.
Changes and Updates to the Privacy Policy
We have the right to revise this Privacy Policy from time to time, and the latest version of it is what governs our use of your personal information, which will be available on this page. If we make changes to this policy, we will send you a notice to your email or post a notice about it on the site. By continuing to access or use the site after these changes become effective, you as a user agree to be bound by the modified Privacy Policy.
Posting Policy and Intellectual Property Rights
The Ultra Chic site and Ultra Chic Ltd. do not derive any direct profits from the materials or content uploaded by users to the site, except for paid advertisements. Ultra Chic is a social platform that connects homeowners with professionals specialized in all areas of home design. This platform expects its users to respect the intellectual property rights of others; users who upload their own content to the site provide guarantees that they own the rights to allow Ultra Chic to use the content. If you violate any of the copyright and intellectual property rights of the site or the rights of others, your content will be removed, or suspended in whole or in part. This is our policy toward such cases, which is done either by freezing the account of the user who repeatedly violated the site's policy and the intellectual property rights of other users, or by terminating their account.
If you feel that there is a real violation of your intellectual property rights through the materials displayed on the Ultra Chic site, you can contact us and send a message including a request to remove these materials. This message must include the following information:
- A physical or electronic signature of the person authorized to act on behalf of the owner to give the right to file a complaint of intellectual property violation.
- Identification of the work or trademark that has been violated.
- Identification of the materials, topics, or content that violate your intellectual property, and providing sufficient information to allow Ultra Chic site officials to locate them on the Ultra Chic platform.
- Providing sufficient information to officials on the Ultra Chic site that allows them to contact the party reporting the violation easily, such as: name, address, phone number, and email address.
- A statement explaining that the complainant has strong evidence that the material displayed on the site violates their intellectual property, trademark, or the law.
- A statement that the information in the notification is accurate and that the other party deserves to be penalized. Additionally, the complainant must be authorized to act on behalf of the exclusive owner of the intellectual property that has been infringed.
Please be aware that Ultra Chic will not take into consideration complaints that do not meet all of the aforementioned requirements. In the event that site officials decide not to remove materials alleged to infringe upon the intellectual property or trademark rights of a specific party, the site will not remove them; they will only be removed upon a court order stating that the content of such materials is being used illegally.
Please note that notifications regarding intellectual property rights infringement on the Ultra Chic platform must be sent to: info@ultrachicegy.com